Appointments
Please ensure we have your updated mobile telephone number, as we will send you a text message
Did you know that you can now book appointments on line via Patient Access https://www.patientaccess.com/ You can register online or alternatively please call into reception, where one of our friendly staff will be happy to help you complete the registration form.
Appointments are available pre-bookable up to 4 weeks in advance, on the day and emergency appointments are also available on the same day. We also offer telephone consultations on a daily basis.
Appointments – Attend or Inform
Please try to attend any appointment offered by the surgery for health clinics as these will be essential to your health plan.
Please also ensure that you inform the surgery if you cannot attend any booked appointment so that we may offer this appointment to another patient.
Failure to attend booked appointments may result in you being sent a letter called a DNA (did not attend) letter, after 3 failed attendances with no reason you may be removed from the practice list.
The Rights of Patients to Express a Preference of Practitioner
Patients can request to be seen by the practitioner of their choice, e.g. for the purposes of continuing care, care of particular conditions, etc.
If your usual doctor is not holding a surgery on the day in question, then you will be offered the next available appointment with him/her.
However, this may result in you having to wait longer to see your preferred practitioner and you may be asked to accept an alternative should your usual doctor not be available.